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Honolulu, Hawaii Full Time Posted: Saturday, 12 January 2019
Applicants must be eligible to work in the specified location
Job Description
A SalesExecutive Action Line (Japanese Speaking) with Hilton Grand Vacations isresponsible for welcoming primarily Japanese clients and presenting luxuryHilton Grand Vacations ownership products to potential buyers while maintainingeffective communication with clients and provide follow up to ensure customersatisfaction.

What will I be doing?

As a SalesExecutive Action Line (Japanese Speaking) you would be responsible forexecuting your position s responsibilities in alignment with our Spirit ofService culture and driving company success through performing the followingtasks to the highest standards:
  • Welcomes primarily Japaneseclients and presents luxury Hilton Grand Vacations ownership products topotential buyers
  • Maintains effectivecommunication with clients and provide follow up to ensure customersatisfaction
  • Liaises with Quality AssuranceManagers to resolve guest related issues as they arise
  • Attends all sales training andsales meetings for key information on Hilton Grand Vacations products andrelated updates
  • Utilizes selling conceptsprompted at Hilton Grand Vacations as well as various forms ofcommunication (ie: email, telephone and written correspondence) tointerface with guest owners
  • Has the ability to generatereferral leads with each new customer
  • Promotes a positive workenvironment
  • Adheres to Hilton GrandVacations core values and policies
  • Works well in a teamenvironment while maintaining a professional and personal image thatupholds the Hilton Grand Vacations standards of integrity, quality andservice to customers
What are we looking for?

HiltonGrand Vacations is a leader in the vacation ownership industry, operating withan unwavering commitment to innovation, quality, and continued growth. At thecore of our company s success are our Team Members. To fulfill this rolesuccessfully, you must possess the following minimum qualifications andexperience.
  • Must be able to provide proofof eligibility to work in the United States, visa sponsorship notavailable for this position
  • Valid Hawaii Real EstateLicense or the ability to obtain a Hawaii Real Estate License within thefirst 45 days of employment
  • Minimum of one year of customerservice experience
  • Minimum one year of provensales experience
  • Ability to adapt to changes ina fast paced environment
  • Ability to resolve complexcustomer service issues
  • Ability to work a flexibleschedule including nights, weekends and holidays
  • Fluency in Japanese language(speak, read, write)
  • Intermediate Englishlanguage ability (speak, read, write)
  • High school diploma orequivalent
It wouldbe advantageous in this position for you to demonstrate the followingcapabilities and distinctions:
  • 2+ years of proven ability tonegotiate high end sales and effectively close sales
  • 2+ years of customer serviceexperience
  • Current Hawaii Real Estatelicense holder
  • Previous timeshare experience
What will it be like to be a Team Member with HiltonGrand Vacations?

There ssomething truly unique about Hilton Grand Vacations. The foundation of ourculture has been about creating memorable experiences and making a positiveimpact within our industry and the communities in which we live and work. OurTeam Members are the driving force behind these efforts. It is their talent,passion, and commitment to our brand that has fueled the success of HiltonGrand Vacations.

HiltonGrand Vacations develops, markets, and operates a system of brand-name,high-quality vacation ownership resorts in highly desirable vacationdestinations. Our company also manages and operates two innovative clubmembership programs: Hilton Grand Vacations Grand Vacations Club and TheHilton Club, providing exclusive exchange, leisure travel, and reservationservices for more than 250,000 Club Members

Hilton Grand Vacations Inc. (NYSE:HGV) is recognized as aleading global timeshare company. With headquarters in Orlando, Fla., HiltonGrand Vacations develops, markets and operates a system of brand-name,high-quality vacation ownership resorts in select vacation destinations. TheCompany also manages and operates two innovative club membership programs:Hilton Grand Vacations Club and The Hilton Club, providing exclusiveexchange, leisure travel and reservation services for more than 285,000 Club Members.For more information, visit and .


Honolulu, Hawaii, United States of America
Hilton Grand Vacations (HGV)
Hilton Grand Vacations (HGV)
1/12/2019 9:14:36 AM

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