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Teleperformance ranked 25 in the Fortune World's Best WorkplacesTM in 2021! Each Interaction Matters We are looking for a team of experienced work from home Customer Service Specialists to join our Teleperformance family for one of our government campaigns. If you enjoy supporting customers via an inbound call and email channel providing guidance and tools to assist your customers with their queries or questions, this WILL be the role for you! Want to know more, here are the details: C U S T O M E R S E R V I C E S P E C I A L I S T - Job Overview - Start Date: 22nd July 2024 Salary: £20,... more ->
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Customer Service Specialist This is NOT a working from home role. Location: Brick and Mortar - Teleperformance Bangor Co Down. Clandeboye Retail Park West Circular Rd, Bangor BT19 1AR Contract: Permanent Start Date: 22 July 2024 Hours of Work: 40 hours per week. Candidates need to be flexible between the hours of 11:30am and 8:30pm Monday to Friday - currently no weekends worked. Training: 10 working days - 11:30am to 8:00pm Salary: £23,795.20 Is this role right for you? Do you have a... more ->
Contact Centre Advisor - Health Assessment Advisory Services Office Based, 5 days in Bristol Office Full Time, Permanent, £24,000 + Benefits 37.5 hours worked on a range of shift patterns covering 8am-8pm Monday- Friday and every other Saturday covering 9am-5pm. Here at Serco, we deliver health assessments that help determine eligibility for benefits on behalf of the Department for Work and Pensions (DWP). Our extensive experience supporting complex case management services across the globe and experience of working with the DWP enables us to impact a better future for all. Service users are... more ->
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking... more ->
We're currently seeking a Centre Manager to join us at Exeter. This is a really exciting time to join. Exeter is soon to be one of our flagship centres, where you'll play a pivotal role in driving the centres success. This isn't your average centre; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment. Supported by an Assistant Manager and Workshop Controller you'll lead a team of around 11, with skilled technicians and customer services advisors to deliver a seamless service. £36,000 to £41,000 per annum... more ->
Brilliant at leading a team? Ready for the next step in your career as a Centre Manager with the UK's largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training... more ->
Brilliant at leading a team? Ready for the next step in your career as an Autocentre Manager with the UK's largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes,... more ->
Lifeline Advisor (Call Handler)- Days Location: Peterborough Salary: £27,769. 33 per annum The Vacancy Are you looking for a new and rewarding role, where you can really make a difference to people's lives? If so, due to an internal move our client have an opportunity for you to join their amazing team of Lifeline Advisers on days. Their Lifeline service is manned 24/7; the successful applicant will work 37 hours per week, 5 days out of 7, bank holidays and weekends will fall into the normal shift pattern, As a Lifeline Adviser for them you will need to be able to provide high standards of... more ->
Team Leader - Contact Centre Salary: £28,000 - £30,000 Location: Basingstoke, Hampshire, RG21 6SZ Who are Diligenta? Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. Summary of the role: To lead a Customer Services team in consistently delivering excellent service across all... more ->
Job Title: Assistant Operations Center Manager Department: Operations (Public Sector) Management Responsibility for: Team Leaders Travel Required : Yes - Infrequent Reports to : Operations Centre Manager Location: Site-Based preferable (Gateshead, Glasgow and Manchester) or Work at Home Contract Type: TBC Salary: 30k-40k Job Summary/Overview The Assistant Operations Centre Manager (AOCM) is responsible for delivering high levels of performance and employee engagement in their business area across a multifunctional Back Office and Contact Centre team, which will in turn drive high... more ->
My client is looking to recruit a customer support person who can either be entry level or up to 2 years call centre or customer support experience The role centres around supporting a state of the SAAS based system and the level of training on offer is very, very high To be considered for this role candidates simply need to have - a very good telephone manner - eagerness and enthusiasm to learn new products and technologies - good organisational skills and abilities - the ability to document solutions etc - ability to prioritise workload and adhere to SLAs and KPIs I have a comprehensive job... more ->
About the role Here at Publica we believe in giving the best service possible to our customers. You will be the first port of call in helping our customers via telephone, email, online, web chat and face to face. In this key role you will provide flexible customer service support working in a busy contact centre, responding to a wide range of customer enquiries on virtually all services provided click apply for full job details more ->
Job Description We are looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre based in Wirral, Birkenhead, CH41 5BX.As our Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. What's in it for you? £22,400 (depending on experience, plus an additional £1,000 once qualified) Support in training towards ARLA - NFOPP qualifications Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative ,... more ->
Position: Customer Service Team LeaderLocation: Abingdon (OX14) Salary: £28,000 to £32,000 per annumHours: Normally 37.5 hours worked over a 5 day week between the hours of 08:00 to 20:00 (Monday - Friday) and working 3 weekend dates in every 7/8 weekends (10:00 to 17:00) Experience: Customer Operations Team Leader, Customer Service Manager, Customer Service, Customer Care, Inbound Calls, Call Centre Manager, B2C, Coaching, Training, Technical The Opportunity: Thompson & Terry Recruitment are working with a well-known and award-winning UK national client who are looking to recruit an... more ->
We have an exciting opportunity for a customer service advisor to join a well established organisation in London on an initial one month contract. This role is a fully onsite role. Strong navigation and keyboard skills. Knowledge of IT software and systems - including Word and Excel Proven ability to communicate professionally and clearly by telephone. In a variety of circumstances and with a variety of customers. At all times m aintaining control of the conversation and a calm demeanour, A broad understanding of Council policies and procedures. Proven ability to deal with complex... more ->