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Customer Retention Manager, £40,000 plus bonus, immediate start Your new company This well-known and established organisation is seeking a retention manager to join their exciting team to help grow the business and help with their customer experience. Your new role You will be responsible for managing a small team of approx. 7 people within customer retentions. You will be providing training and coaching for them to help improve their skill set including soft skills. You will also be responsible for managing the reporting of the team and using software such as Excel and Salesforce. This will... more ->
Customer Services Professional Needed for an Immediate Start Your new company This innovative and environmentally focussed organisation develops long-term relationships with its customers and works proactively to provide a quick and efficient service. They work actively to improve the industry that they operate in and are a market leader in their field. Your new role As a Customer Service Advisor, your new role will involve direct contact with customers on a daily basis, supporting them with their requests, providing solutions to customer escalations, dealing with complaints effectively and... more ->
Face to Face Customer Service - Permanent - Liverpool City Centre - Full Time - On Site - Immediate Start Your new company My client, based in the heart of Liverpool city Centre, is seeking a team of professional customer service assistants to join their dynamic department on a permanent basis. You will be working for one of Liverpool's busiest attractions and be required to be the face and voice of the organisation. Your new role You will be providing a first-class face-to-face service to customers, clients and internal staff. As the main point of contact for face to face and switchboard... more ->
Temporary Customer Service To be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service. To assist with day-to-day sales and queries from customers in person and over the phone, including event days To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines To ensure all products purchased for dispatch by post are dispatched within agreed timelines. To assist with the set-up of all sales platforms To deliver excellent customer experience, exercising... more ->
Fully office based, Administration, Customer Service, full time, permanent Your new company A leading international supplier of professional equipment is looking for a permanent Customer Service Agent to join their team full time. This role is based in Surrey, and it is an exciting opportunity to join a company and team who are as passionate about the products as the customers. Your new role As a Customer Service Agent, a list of your roles and responsibilities are highlighted below - Acting as the first point of contact and meeting the needs of key customers Ownership of customer cases from... more ->
Customer Service Advisor, Full Time, Monday to Friday, £26K to £28K PA, Basingstoke Your new company This is an amazing opportunity to join a growing business which has an excellent brand reputation and a very loyal customer base. Your new role You will be joining a friendly and professional team who work to common goals and objectives and share success. Your role will be to provide B2B customers with an excellent level of service. Our client is seeking an outgoing and self-motivated individual who is equally at home managing inbound, as outbound customer calls. The successful candidate will... more ->
Customer services temp job in Spalding - could go perm! Great people, great location, great opportunity JOB TITLE: Customer Services Assistant JOB LOCATION: Spalding - parking on site JOB TYPE: temp but could do perm JOB DURATION: 3 to 4 months to start off with JOB HOURS: Mon to Fri; 9am - 5.30pm with 1 hour for lunch JOB NOTES: this role is 100% office based with no plans to work from home Your new company Our client is a growing business in the tech sector and one of their customer service team has extended her maternity leave by a few months, so they have asked us to help find cover. This... more ->
Join this local agricultural business based outside Broughshane as their next customer service assistant Your new company This company is a local business that specialises in agricultural business. Their success is attributed to their long-standing commitment to product quality and excellent customer service. Your new role In this role you will be responsible for the following: Receiving orders from customers and reps, both over the phone and face to face Dealing with sales over the counter Dispatching goods from the system by confirming deliveries Generating sales invoicing runs Checking the... more ->
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market Powerhouse. And we all work together to be brilliant for customers, every single day. We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG. With ambitious plans for large-scale transformation, we're going to see a refreshed strategy to drive value for our customers, colleagues and shareholders. In... more ->
Call handler-Customer Services-City centre offices Your new company Large financial service company in Manchester. Your new role You will be handling calls from customers, dealing with a variety of queries and actioning accordingly. This will mainly be inbound calls from existing customers looking to update, amend policies or make payments. You will have access to confidential information and will need to ensure you are working in line with data protection and company policies. You will need to cross-check customer details making sure files are kept updated and accurate, chasing for missing... more ->
Customer Service Admin/Aftersales Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business. Hays... more ->
Office based Customer Service adviser required for 3 month interim position. Your new company Hays are working with an established financial services organisation in the Milton Keynes area who had a great opportunity for an experienced office-based Customer Service Adviser to join the team on an interim basis, initially for 12 months. Your new role The core function of the role is to provide and deliver excellent customer service to all customers, answering calls and emails proficiently and in a timely manner. Deal with all query resolutions and concerns, ensure all accompanying documentation... more ->
Customer Service Advisor job - 6 month contract, £29,000 pro-rata Your new company A fantastic opportunity is available working for this award-winning Housing Association in the Richmond area, who support the local community with housing needs. They have a reputation for staff well-being and are and employer of choice in the local area. The organisation are now looking to add to their Customer Service team who will support with neighbourhood or repairs queries and will be hired initially on a 6 month FTC. The role is based close to Richmond, close to a station. Your new role Your new role... more ->
Temporary Customer service position in Bournemouth/Christchurch with hybrid working Your new company We are working alongside a local authority located in the heart of Bournemouth and Christchurch, committed to servicing the needs of the local community. They pride themselves on our dedicated Customer Service team, who work tirelessly to ensure the needs of our community are met. Your new role As a Customer Service Assistant, you will be at the forefront of our operations, providing multichannel customer service to the community. This role is Full time and offers hybrid working, allowing you... more ->
Customer Service Advisor Customer Service AdvisorDepartment: Customer OperationsLocation: Tongwell, Milton Keynes - fully office basedHours: 37.5 hours per week - 08:30 - 17:00 with a 1 hour lunch break.Duration: 12 monthsRate: £12.00 per hour Your New Role: As a Customer Service Advisor your primary responsibility will be to deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty to. Ensure all customer queries are responded to and actioned ensuring customers are fully... more ->
Customer Service Coordinator, Permanent, Basingstoke, Full Time, Hybrid working, £24K to £25K PA plus benefits Your new company You will be working for an award-winning organisation who provide outstanding products and services. Your new role You will be joining a professional, stable and friendly team in the role of Customer Service Coordinator. No two days will be the same and the work you undertake has a crucial impact on the success of the organisation. Duties include - supporting customer orders via telephone, email, live chat and online ticketing portal, accurately processing customer... more ->
Are you seeking a new Customer Services on a flexible part time basis Your new company A renowned parent company of five distinguished brands, each dedicated to its own range of premium products for the home, office, and commercial properties. Your new role Make outbound calls to confirmdeliveries, survey satisfaction and upsell/cross-sell products Log all interactions inour CRM, ensuring issues are tracked through resolution Liaise with warehouse, purchasing, logistics and other teams to align on fulfilment and stock Identify processimprovements to optimise customer experience Meet response... more ->
Long-term Temporary Loughborough Full-time Your new role Location: Loughborough, LE11Hybrid (after training): 4 days in office, 1 day working from home Length: long-term temp Start: ASAP Key responsibilities: Receive and handle customer requests. Work closely with suppliers and other teams to ensure accurate and timely implementation of new products. Ensure accurate information from customers to process requests efficiently. Accurately update product data attributes in the internal system. Maintain complete and accurate product information in line with business rules and guidelines. Complete... more ->
Supply Chain Customer Advisor Supply Chain Customer Service Advisor Responsibilities: Be the go-to person for operational teams when they encounter purchasing problems. Work with suppliers to resolve these issues to the satisfaction of the operational contact. Assist locations in requesting new suppliers. Ensure they follow the correct procedures during supplier onboarding. Be the go-to person for operational teams when they encounter purchasing problems. Work with suppliers to resolve these issues to the satisfaction of the operational contact. Communicate with suppliers regarding unit... more ->
Technical/Customer Service ADMIN - Leeds, LS16 Temporary Technical Administrator - Leeds, West Yorkshire Are you a skilled administrator with a knack for handling technical tasks? We have an exciting opportunity for a Temporary Technical Administrator to join a manufacturing business team in Leeds. This role is working 5 days a week in the office, with a competitive salary of £24,000 per annum, paid weekly. Key Responsibilities: Data Management: Handle data entry, analysis, and reporting. Office Support: Assist with administrative tasks, including filing, scheduling, and correspondence.... more ->