We are looking to recruit two Resident Liaison Officers, permanent, to join us in our Goldney Road hub.

About the Role

We are seeking a compassionate and proactive Resident Liaison Officer to join our team for a retrofit project focused on social housing. The Resident Liaison Officer will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met throughout the duration of the retrofit project.

About You

Candidates will have previous experience in a similar role, preferably in social housing or community development projects with excellent communication and interpersonal skills, with the ability to interact effectively with residents from diverse backgrounds. Empathetic, patience and a customer-centric approach to resident relations, with strong problem-solving and conflict resolution abilities. You'll have knowledge of relevant laws, regulations and policies governing social housing and community engagement and be proficient in Microsoft Office. A bachelor's degree in social work, community development, urban planning or a related field, would be desirable however is not essential.

Benefits

• Profit Share Discretionary Annual Bonus Scheme
• 26 Days Holiday & Bank Hols
• Enhanced Pension Plan
• Private Medical Insurance (Including 24hr GP)
• Life Assurance
• Share Save
• Enhanced Maternity & Paternity Pay
• Work Perks Discounts & Vouchers
• Buy & Sell Holiday
• Flexible Working & Flexible Bank Holidays
• Cycle to Work
• Volunteering (2 days paid)
• Learning & Development Opportunities
• Extensive Wellbeing Support, including EAP
• Loyalty & Values Awards
• Funded Professional Subscription
• Eye Care Vouchers

About Us

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.

With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.

MSPS are proud to support the resettlement of armed forces personnel

We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.