Perm - Endur Support Analyst - Energy Trading - London
Global Energy trading company requires Endur Support Analyst to join expanding ETRM Team.
The role
- Provides operations support by analysing systems, researching problems and maintenance/coordination of different applications
- Continuous improvements of processes through eg innovative ideas, enhance automations/monitoring using platforms like Elastic, Grafana, etc
- Daily operations (Infrastructure and health checks) and business support to identify potential root cause for failures and coordinate fixes with Development teams
- Working with ION - ENDUR and ensuring the end of day data/workflows management
- Gather specific requirements from business and Embedded IT teams to provide solutions via working in incidents and service requests
- Coordination and work closely with business and IT stakeholders in quick issue resolutions in the context of an Incident Management, Problem Management, maintenance patching activities and configurations/User Management
- Work in a DevOps model with development teams and business stakeholders - to develop enhancements and coordination
- Coordinate and contribute Bug Fixes, Change Requests and enhancements in close collaboration with ETRM stakeholders
- Readiness in shift rotations with 24*7 oncall and occasional travel required To involve in migration of Legacy application to Cloud based projects (AWS)/Multiaccount setup etc
You Background
- Bachelor of Science or higher degree in IT/Computer Science or similar
- Basic knowledge in ETRM domain and experience in ENDUR across different modules like Trading Manager, Market Manager etc
- Experience in working with functionalities of APM, Simulations, EOD batch/risk reports plus trade life cycle
- Experience in working on system upgrades, regression tests, bug-tracking with ION
- Experience in at least one Scripting (powershell, JVS, Opencomponents) and database (Oracle, RDS) language
- Ability to work well under pressure and Strong communication skills
- Demonstrated ability with good analytical problem solving skills and soft skills to communicate and collaborate with various teams
- Ability to deliver end to end, such as gather requirements, conduct analysis, Implement use cases, test and deploy to production in an agile environment
- Interest in expanding IT Operations in Endur and introduce best practises and DevOps
£100 - 130k base + bonus
Olive Delta
Az Lasmi
AJM/373537285
27/05/2024 06:23
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