Housing Officer/Administrator

About Us:

Berry Recruitment in Exeter are working with a district council who are committed to providing customer focused housing options and advice service, preventing and relieving homelessness. To assist with this they are seeking a Housing Officer/Administrator

Role Overview:

As a Housing Officer/Administrator, you will play a crucial role in ensuring that tenants receive the best possible service. Your empathetic approach, problem-solving skills, and knowledge of housing regulations will contribute to maintaining a positive living environment for all.

Responsibilities of Housing Officer/Administrator:

• To participate in providing a comprehensive and innovative housing options and advice service split over two locations, with an emphasis on early intervention and the prevention of homelessness, promoting and pursuing a range of housing options to meet the needs of our customers
• To carry out housing needs assessments for applicants who we are satisfied are homeless or threatened with homelessness, in accordance with the Homelessness Reduction Act 2017.
• To proactively manage a caseload of applications
• To effectively negotiate and mediate with landlords and any other relevant parties with a view to preventing homelessness by keeping customers in their properties, wherever possible, or by helping applicants to secure suitable alternative accommodation.
• Collaborate with colleagues to ensure efficient operations.

Qualifications and Skills:

• Excellent communication skills.
• Ability to manage a patch of properties.
• Innovative and proactive problem-solving approach.
• Commitment to equal opportunities.
• Awareness of the local housing market and housing providers.
• Full current driving license and access to a car for work.

Benefits:

• Pay - 20 p/h
• 6 month contract
• Possibility of Hybrid working

If this Housing Officer/Administrator position is of interest please apply online or contact Dave Smith at Berry Recruitment in Exeter for more information.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.