We are currently on the lookout for a Business Support Team Leader for a 12-month maternity cover (with potential for longer term opportunities).

Job duties

ISO

Manage and maintain all elements of all 3 ISO certifications - 9001, 45001 & 14001

Prepare and manage all aspects of the external ISO audit process

Execution of the ISO calendar

Ensuring all manuals, policies and procedures are updated

HR

Daily management of the Business Support team (1-2 members)

Create all employment contracts globally for new starters including part time and fixed term

Onboarding all UK new starters into the business on their first day

Manage UK Internal Payroll Process

Updating and maintaining HR records on People HR globally - including updating all bank holidays, re-calculating holiday for the next year, new starers, promotions, leavers etc

Managing and qualifying all the promotions globally.

Processing leavers - including ensuring they have the correct letters (UK & Overseas) removing from PHR and updating the payroll sheet.

Handling Personal Improvement Plan process from start to finish for UK employees - this includes being present in all meetings.

Handling all UK maternity cases. Completing the risk assessments, sending out the letters, keeping track and then having the return to work meetings. Overseas global maternity cases.

Keeping track of the Global daily attendance

Running reports and management information from People HR via queries

Supporting HR Director with general duties, research etc when needed

Being the first point of contact for all UK employee queries

Keeping track of all employee's on a VISA via the VISA log and working with Legal to ensure all visa updates are completed in a timely manner

Overseeing client meetings and relevant travel arrangements for employees

Manage EAP, Corporate Eyecare and Cycle to work scheme

Mange work experience applicants

Global Quarterly Sales Appraisal Process

Manage the full global sales appraisal process from start to finish with the support of the Business Support team

Facilities/Office Maintenance

Management and execution of the Facilities Management Calender

Management of ERSG external enquiries inbox

Management of the UK cv formatting process

Ensuring the smooth running of the UK office and ensuring all supplies are fully stocked over 2 floors

Liaise with external cleaning company to ensure a high quality of cleaning on both floors.

Have a good relationship with the landlord and security to be able to resolve any issues quickly

Ensure internal notice board is up to date with all of the essential information

Liaise with external engineers regarding works that need to be completed, getting RAM's and sign off from security

Organise PAT testing, 5 Year fixed Wire Testing, Fire Risk Assessment, fire extinguisher servicing, aircon servicing and repairs on both floors, emergency lighting, billi tap maintenance and following through actions.

Events/Conferences

Supporting the organisation of some company events/conferences, for example Christmas party and Summer social

Certs and Training

Office and facilities management essential

Intermediate Excel, Outlook, Word, Powerpoint

Experience in dealing with highly confidential information

CIPD qualified desirable

PeopleHR desirable

ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.