Position Title: Business Support Assistant HF

Location: Solihull

Pay Rate: £12.82

Purpose of the Job:

Provide administrative support to the Region North Heart Failure team and oversee specific marketing projects.

Roles & Responsibilities:

Reporting Relationships:

• Collaborate with the Regional North HF commercial teams and field clinical members to ensure effective customer support.

Planning Functions and Responsibilities:

• Design and implement quality education programs in Solihull with the local field clinical team.

• Collaborate with the local commercial team to execute quality outreach referral education sessions.

• Develop a program to capture patient case stories, including video and image library creation for potential media use.

• Maintain and enhance the HF North "HeartBeats" SharePoint portal with new content.

• Assist the HF North CardioMEMS team on the CardioMEMS "toolkit" project.

Operational Functions and Responsibilities:

• Support HF North with printing materials and manage translation requirements.

• Assist with HF North submissions to the Veeva approval process.

• Establish a database of approved printing partners and coordinate printing requirements for HF North.

• Support social media contributions and activities for HF North.

• Facilitate processing of PER requests and device replacements with the field clinical team.

• Protect company equipment and confidential information.

• Travel, including internationally if necessary, while maintaining a good driving record.

• Perform other duties as assigned by the Manager.

Responsibilities for All Functions:

• This job description outlines the general nature of work performed and level of decision making.

• Employees must understand their responsibilities and clarify decision-making levels with their supervisor.

Education & Competencies:

• Graduate degree desirable.

• Computer literacy required.

• Highly motivated with excellent written and verbal communication skills.

• Desire to assist others, maintain composure under stress, and demonstrate strong organizational skills.

Randstad Business Support is acting as an Employment Business in relation to this vacancy.