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Workforce Manager required by a large financial services firm. You will need strong analytical data skills with the ability to understand MI, alongside experience of overseeing large teams (70-140 people) in a Contact Centre setting. You will be working closely with team leaders to identify underperformance and make plans to remediate/improve performance. Lead the design and continuous improvement of the management and dashboard reporting to provide insights and inform understanding around how teams and individuals can improve. In addition, this role will assist with Performance Coaching and... more ->
Principal Software Engineer/Architect for Data and AI, required by a global media company headquartered in London. The team is focused on delivering UI dashboards, metrics and KPI Analytics for external clients and requires someone with strong technical skills relating to data presentation in a .NET Core environment, with a strong understanding of UI tools. Architecture experience is essential, but this role will be very hands-on and you will need extensive software development experience, with a blend of the following languages: C#/.NET Core, JavaScript/ReactJS/Typescript, CSS, No.JS,... more ->