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Customer Services Co-ordinator Wrexham Attractive Salary Hybrid Options Your new company My client is a successful and long-standing manufacturing business based in Wrexham, on the lookout for someone to play an integral role within the Customer Services team, sitting at the edge of both Commercial and Supply Chain functions. Your new role You will be responsible for managing the communication between the company and the customer, making decisions to drive customer improvements and satisfaction, making escalations when required. Special requests from customers are managed in conjunction with... more ->
Where: Cardiff Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus incentives Hourly Rate: £12.05 Shift: 12hrs Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Home Broadband Team in Cardiff. You'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple Router question or something that needs a... more ->
We are working with a medical supplier company who is seeking a Service Desk & Customer Service Manager. Permanent role - Hybrid - Office in Cardiff, UK You will be personally responsible, for the Customer Service and Service Desk teams through a team leader structure. The role: Service Desk Overall performance of the Service desk team Defined metrics and benchmarks and efficiency of information provided Representing the ServiceDesk team to other areas of the business areas of process improvement and efficiencies for the adherence of policies and procedures Provide data and reporting of KPI's... more ->
Broker Support Agent An exciting opportunity has come up with a leading insurance company who are looking for a Broker Support Agent to join their team. As a Broker Support Agent you will be ensuring that you make regular contact with existing and potential new broker customers. The role will involve a high volume of outbound calls to an established network of brokers, as well as offering support to brokers with any inbound queries. You role as a Broker Support Agent will involve making regular contact with existing and potential broker customers whilst building rapport and maintaining... more ->
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.You will be required to: Understand, support and advise customers requiring a wide range of information, advice and guidance. To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation. Comply with the expectations of customers. Ensure they are consistently achieving or exceeding... more ->
Exciting Opportunity: Membership Manager Join Our Dynamic Legal Support Membership Team! Are you passionate about making a tangible impact in the small business community? Do you thrive in roles that challenge you to grow, innovate, and lead? If youre an ambitious, high-achiever who loves to be recognised for your accomplishments, we have the perfect opportunity for you! About Us: We are a leading l click apply for full job details more ->