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Customer Relationship Admin Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business. Hays are... more ->
Summary Posted: 20 May 2024 Role Number: Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that s unlike any other. As a Specialist, it starts with you discovering customers needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work. In this role, you could work full-time, part time, or part... more ->
Job Title: Complaints Handler Duration: 6 months Location: Reigate/remote - will initially have to do some training in Reigate Pay rate £250 p/d umbrella Job Description About the role - What you need to know: Complaint Handler will report to the Customer Services Complaints Manager. As a Complaints Handler you will be: Recording and acknowledging all complaints in writing as they are captured Investigating and resolving complaints to a highest standard, ensuring all aspects of every customer complaint are addressed and each complaint has a fair outcome. Issuing decision letters (Final... more ->
Workforce Manager required by a large financial services firm. You will need strong analytical data skills (data creation, data analysis, data application and coaching) with the ability to understand MI, alongside experience of overseeing large teams (70-140 people) in a Contact Centre setting. You will be working closely with team leaders to identify underperformance and make plans to remediate/improve performance. Lead the design and continuous improvement of the management and dashboard reporting to provide insights and inform understanding around how teams and individuals can improve. In... more ->
Do you want to be part of a team offering great customer service? Do you want a role in a Contact Centre that doesn't involve cold calling, selling or people putting the phone down on you? Do you want a job that's Monday to Friday with no weekend callouts? Then we could have a role for you! We're looking for people to answer inbound calls and web chats from employees of our clients in relation to their occupational pension schemes. No prior experience is required as full training will be provided. We have a fantastic workplace culture with colleagues who are always on hand when needed to... more ->
Become a Customer Care Champion Are you someone who genuinely cares about helping others? Do you thrive in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you to join our team as a Customer Service Representative. The Role In this role, you'll be the friendly voice and face of our company, providing exceptional support to our social housing customers. Your primary responsibilities will include: Handling inbound and outbound customer calls with professionalism and empathy Troubleshooting and resolving customer queries with the assistance of our technical experts... more ->
Customer Service Representative Crawley - 24,000 with a 2,500 bonus paid yearly A fantastic opportunity is available to work for a culturally centric team based in Crawley who are looking for a Customer Service Representative to join them on a permanent basis. The client is a global business but within the Crawley office they have a real family feel where everyone works together to achieve a common goal. This role has excellent scope for progression whether that be within the team or within the business in other departments. Benefits: Free parking, 34 days holiday including bank holidays,... more ->
Security Contract Manager Salary: 42,000 + car/car allowance Location: This is a field based role. As a guide, applicants should live close to the M25 SOUTH: for example Surrey, Sussex, Richmond, Croydon etc. Tremendous opportunity to manage the delivery of security services to a portfolio of high-profile corporate sites. We are seeking a candidate that can drive service excellence and lead a large professional security team. You should have prior experience in the security sector managing a portfolio of client accounts/contracts. Applicants must meet the following criteria: Experience in a... more ->
Customer Service Advisor 19,000 - 21,000 depending on experience Permanent - Full Time Crawley Do you have previous customer service experience within hospitality or retail and looking to transition these into the office environment? Or have you recently finished your studies and looking for your first opportunity within the work place? This opportunity could be the kick start in your career that you have been looking for This role will see you working in a fun, friendly and busy team, where you will be responsible for providing excellent customer service and key duties will include:... more ->
The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role. The importance of your role. This is your chance to be part of something a bit different. You'll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that's a great opportunity. You'll really get to know our customers and what they're looking for; it's everything from helping them find the perfect product, working deliveries and stocking the... more ->
Are you looking to kickstart your career in an office setting, gain a qualification and also earn a competitive salary? If the answer is yes, then we'd love to hear from you! Lloyd Recruitment Services are pleased to be working with a reputable business in the East Grinstead area who are currently in search of customer service professionals to undertake a level 2 Customer Service Practitioner apprenticeship. What's in it for you? Salary of 18,500 rising to 25,000 after successful completion 25 days holiday plus bank holiday A generous contributory pension scheme Free parking onsite Discounts... more ->
We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a click apply for full job details more ->
First Recruitment Services are partnered with our Global Client, an expert in their field as they seek a Customer Service Representative on a permanent basis. This is a fantastic opportunity to join reputable company who provide outstanding services. You will be directly responsible for ensuring customers service the highest level of service possible. The company ensure that delivering and maintaining a high level of customer service is critical in ensuring retention. The role: Ensuring that orders are entered correctly and within a reasonable timeframe. Ensuring all service tickets are... more ->
Location: Chertsey Salary: £46,000 + Package Summary: At Bis Henderson, we are looking for a Returns Manager to join a global logistics service provider operating within the eCommerce space, on a 12-month FTC . The role focuses on managing the returns operations for the UK and Ireland, including B2B Commercial and D2C eCommerce operations click apply for full job details more ->
Do you have customer service experience? Are you looking for a new challenge with a unique and innovative healthcare business? Our client are a global healthcare company who provide a highly unique offering to their customers. They are at the forefront of the industry and provide a patient-focused service which can deliver a huge range of health benefits for the future. They are now looking to recruit a Customer Service Executive to join their growing team. Responsibilities will include working closely with customers to ensure all of their requirements are met, this will consist of speaking... more ->
Responsibilities Perform end-to-end orchestration across all processes and services managed by Client Management Engage clients throughout process, ensuring seamless delivery and client experience Proactively manage the relationship health and day to day maintenance activities of the client accounts and deliver the highest quality client service Own and drive execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases. Adhere to... more ->
Fed Finance is a dedicated recruitment firm which specialises in Accountancy & Corporate Finance roles. Our client, is a well-established Advisory Firm, is looking for a Client Director. They are based in West London, near Harrow. Fed Finance is a dedicated recruitment firm which specialises in Accountancy & Corporate Finance roles click apply for full job details more ->
Operations Executive £28000 - £30000 + annual bonus NW10 Monday to Friday working in the office (not Hybrid!) As a member of the Operations & Customer Service team, you will play a crucial role in supporting our day-to-day operations and ensuring the smooth functioning of the business. Key Responsibilities Management of Order Pipeline in co-ordination with the Warehouse team manage workload and ensure timely and cost-effective dispatch of orders. Review and resolve back-order issues by effective management of stock levels, co-ordination with procurement and communication with customers. Help... more ->
Main Purpose of Role We are looking for a permanent Japanese and English speaking Airline Customer Care Adviser who is energetic, has great attention to detail and passionate about helping customers, to join our dynamic team and represent a strong global airline brand. As an Airline Customer Care Adviser you will have a vitally important role - booking and changing flights for customers and handlin click apply for full job details more ->
A very exciting opportunity has come up to join a global travel company who is looking for a Customer Service Consultant to join them on a permanent basis. This role offers a basic salary of 25,000 with commission on top sitting at around 100 per month. This role offers hybrid working where there is a requirement to go into their London central office 2 days a week maximum with the rest being able to work from home. There is a requirement for weekend work however, this is on a rota basis, not every weekend and time off in the week is given when either Saturday or Sunday are worked. Job... more ->