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Stuck in ERP support but want to do more for your customers? Do you like helping customers but you find the application support role is a bit limited. This role is working as a customer success manager for an ERP software author. You will work with the Account managers (this is not a sales role) and you will deal with customers finding out what issues they have, what they are "not" doing with the software and what they could do better. You will be the "software ambassador" for the company, helping client get a better experience. You will work with the consultants and developers and product... more ->
Business Support Officer £13.86 20 hours per week Green Street, Kidderminster, DY10 1HA 3 month contract with potential to extend! Opus People Solutions on behalf of Wyre Forest District Counil are recruiting for a Business Support Officer to provide Customer Service and Administrative support within the Council's operational services. Duties will include answering inbound telephone calls from the public (these can vary in nature between the waste department, enforcement, parks and nature reserves) providing information, handling complaints and signposting to the relevant department. This is... more ->
Job description Job Title: Trainee Insurance Advisor Location: Worcester Job Description: Are you looking for an opportunity to launch your career in the insurance industry? We're seeking a Trainee Insurance Advisor to join our team in Worcester. This role offers the chance to work in a well-established company that prioritizes staff development and provides continuous training and support. About You: You enjoy engaging with people, building relationships, and understanding their unique needs. Problem-solving comes naturally to you, and you excel at crafting tailored solutions. Previous... more ->
We are currently recruiting for a Customer Service professional to join our well-established, successful and expanding family business based in a rural location, therefore own transport is essential. They are seeking exceptional people to join their team in a professional and friendly working environment. You will be providing support, handling a high volume of enquiries via online chat, text, e-mail and phone whilst delivering exceptional Customer Service. You'll be a natural communicator who prides themselves on their Customer Service skills, thrives on engaging with customers in helping to... more ->
Customer Service Administrator Location: Oldbury Type: Temporary to Permanent Salary: 24,000 per annum Hours: 08:30 am to 5:00 pm with a 30-minute lunch break We are excited to present an outstanding opportunity for a Customer Service Administrator to join a globally recognized organization on a temporary to permanent basis. This role offers a platform for career stability and growth for the right individual. Key Responsibilities: Utilize the company's CRM system to record client information and manage follow-ups efficiently. Prepare comprehensive proposals for prospective clients. Conduct... more ->
Key Accounts Scheduler Location: Oldbury Type: Temp to Perm Salary: 24,000 We are working in partnership with a leading global organization in Oldbury! We're seeking a Key Accounts Scheduler to join them on a temp to perm basis. Role Highlights: Efficiently schedule and plan company services. Accurate data entry into internal systems. Proficiency in UK locations for effective coordination. Liaise with key accounts to schedule company services. Conduct face-to-face meetings with clients. Account management for key clients. Ideal Candidate Profile: Strong understanding of UK territories and... more ->
Customer Service Advisor Oldbury, Birmingham Competitive Salary WE ARE NOW HIRING! Hours of Work: Monday - Thursday 8am - 5pm Friday 8am - 4pm Do you have a great communication skills and experience working in a pressurised environment juggling multiple tasks simultaneously? Well, we have a great opportunity for a Customer Service Advisor to join our team in Birmingham! Within this role you will provide contact between the business and the customer base along with processing all sales related paperwork. You will also need to pro-actively manage the customer accounts including making outbound... more ->
Our valued client based on the Birmingham Business Park, are seeking FIVE experienced Customer Services/Call Centre Operators to join their team on a permanent basis. Hours for this role are Monday to Friday 8:00 AM to 5:30 PM. The Customer Services/Call Centre Operator x 5 will play a massive part of our client s team, operating within a fast-paced environment. Your primary responsibilities will include handling both inbound and outbound calls, maintaining accurate database records, and delivering first-class customer service to their clients. Customer Services/Call Centre Operator x 5... more ->
INTRODUCTION Our client is an ambitious growing interiors brand with an emphasis on product and design excellent. They have a longstanding UK presence and global operations employing over 500 staff. Their business engages with a variety of businesses and consumers offering a fantastic customer experience. TITLE Customer Service Advisor LOCATION Coventry office (office-based role) THE JOB ROLE The Customer Service Advisor role is a key part of our client s sales and marketing operation. The role entails: Reacting to incoming customer enquiries, new orders and ongoing sales projects Providing... more ->
We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people. As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a supportive environment. In ESS you'll get given every opportunity to progress within a company that... more ->
Our client, a Defence supplier is looking for an IT Customer Service Specialist to join them on a 12-month initial contract at their site in Tewkesbury. Due to the nature of the role, applicants must be a sole British national and be willing to obtain SC Clearance. 3 days a week onsite in Tewkesbury. Inside IR35, 22.82 p/h PAYE or 30 p/h Umbrella. Responsibilities: Triaging Helpdesk tickets through Service Now Imaging PCs/Laptops Mobile phone management/tracking/configurations New Hire/Leaver process Providing remote support to small offices and home users Printer/Copier management Scheduling... more ->
Join Our Inclusive Team at CRM Students! Are you ready to embark on a rewarding journey with CRM Students, a leading luxury student accommodation provider in Coventry? We're thrilled to invite passionate individuals to apply for the role of Customer Service Assistant at one of our prestigious sites. About Us: At CRM Students, we believe in fostering a vibrant and inclusive community where every individual feels valued and respected. As an integral part of our Accommodation Management Team, you'll play a pivotal role in ensuring that our residents enjoy a truly luxurious living experience... more ->
Customer Service Administrator 14.79 per hour PAYE 6 months Ansty Park, Coventry (4 days per week on site) Summary: Our client is currently searching for a Customer Account Representative to join their team in Coventry. Within this role, you would be the first point of contact for our clients customers. You would be responsible for delivering world-class service and supporting the business by responding to customer enquiring, updating the business systems, collaborating internally to prepare and deliver quotations. Role Responsibilities: The Customer Account Representative is responsible for... more ->
We are pleased to be recruiting for an experienced Customer Service Advisor to join our clients team on a permanent basis located in Cannock. As part of the Customer Service Team, the role will involve: Managing & responding to incoming calls, emails and online chat queries Managing order portals ensuring all information is kept up to date Developing product & technical knowledge to ensure a high quality service is provided and all queries are dealt with in a timely manner Previous experience/skills required: Customer service/account management experience An excellent telephone manner with... more ->
We are pleased to be recruiting for an experienced Customer Service Administrator to join our clients team on a permanent basis located in Cannock. As part of the Customer Service Team, the role will involve: Managing & responding to incoming calls, emails and online chat queries Managing order portals ensuring all information is kept up to date Developing product & technical knowledge to ensure a high quality service is provided and all queries are dealt with in a timely manner Previous experience/skills required: Customer service/account management experience An excellent telephone manner... more ->
Senior Customer Service Advisor Tamworth Competitive Salary & Benefits Role Profile: Cast UK are supporting Bunzl Catering Supplies with the recruitment process of a Senior Customer Service Advisor to join our team in Tamworth. This is an excellent opportunity for an enthusiastic individual who is passionate about delivering exceptional customer service to be able to step into a more senior position and gain an understanding of leadership. Bunzl Catering Supplies, part of the Bunzl Catering & Hospitality Division, is the leading distributor of disposables, packaging and hygiene solutions to... more ->
We are pleased to be recruiting for an experienced Customer Service Administrator to join our clients team on a permanent, full time basis. As part of the Customer Service Team, the role will involve: Managing & responding to incoming calls, emails and online chat queries Managing order portals ensuring all information is kept up to date Developing product & technical knowledge to ensure a high quality service is provided and all queries are dealt with in a timely manner Previous experience/skills required: Customer service/account management experience An excellent telephone manner with the... more ->
We have a new opportunity for a Customer Service Coordinator to join our team within Vistry Cotswolds, at our Bishops Cleeve office in Cheltenham. We are looking for a calm and motivated individual to join our fast-paced Customer Service team. You will be responsible with dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their new home. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile... more ->
A superb opportunity has arisen to join a global brand in the role of Customer Services Advisor. Relationships mean everything to the client, and this one is particularly special. You ll have an important part to play delivering best in class customer support to their prestigious automotive customer. You will play your part to deliver against business goals; through focussing on continuous improvement, quality and attention to detail. Ultimately supporting the team to build a customer service centre of excellence. As a forward thinking and people focussed company, this is a fantastic... more ->
Are You Driven by Exceptional Customer Service and Keen Analytical Skills? We are on the lookout for a Till and Customer Service Manager who thrives in enhancing customer satisfaction and excels in detailed analytical work. This Full time position is ideal for someone who is impeccably presented, professional, and passionate about leading a team to deliver superior customer service in a dynamic retail environment. As the Till and Customer Service Manager, your primary focus will be on ensuring that every customer interaction is handled with the highest level of care and professionalism. You... more ->