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Now Hiring for a Call Center Manager with a close client of ours to help lead, manage, and develop a team of outbound sales agents! Description: Manages 10-20 direct reports Oversees day to day operations of call center Lead trainings with new hires and oversee onboarding process Lead biweekly 1:1's with all direct reports discussing quality, performance, and areas of improvement Taking incoming calls from customers as needed with direct reports need help or guidance Oversee workflow management by delegating tasks/responsibilities Serve as resource for questions for reps on the floor Collect... more ->