Hybrid working - various on-site locations to be agreed as per a defined schedule. Some home working when Teams sessions appropriate

SC Clearance required for this role

Business Change Facilitators who will run face to face and virtual training for any level of officer or staff who requires support to implement the changes to My Performance and Development which have been introduced over the last 12 months. It is vital that every person in the organisation understands how to use the LMS for this, because it will impact a wide number of HR activities such as promotion and posting.

Key Responsibilities:

• Work with the lead facilitator to target the audiences and book sessions
• Manage arrangements for the logistics of sessions
• Agree the target audience for future sessions
• Follow-up review to ensure the outcome is an increased number of people engaged with Performance & Development
• Deliver sessions to meet the needs of the business, agree the approach with each group ahead of scheduling
• Weekly report of activities done, feedback from sessions and next week activities
• Identify challenges and agree workarounds or changes to approach that are needed
• Report back any challenges or problems encountered by users

Knowledge:

• An understanding of organisational performance and development - desirable

Experience:

• Business change
• System implementation
• Training experience - desirable
• Policing - desirable

Skills & Abilities:

• Excellent presentation skills
• Excellent engagement skills
• Organisation skills to manage and run sessions
• Strong objection handling skills
• Able to train people and understand where difficulties are encountered and adjust
• Comfortable dealing with varying levels within an organisation
• Confident with the use of technology