Would you like the opportunity to support the Chief Technology Officer (CTO) at the DVLA, deal with a wide range of stakeholders and have an impact across the whole organisation? The DVLA and Inspire People are partnering together to bring you an exciting opportunity for a PA/Office Manager, where you'll be the first point of contact between stakeholders, staff and customers. £28,119 plus excellent Civil Service benefits and 27% employer pension contribution. Flexible, hybrid working from Swansea, a great place to work, live and play, with a healthy work-life balance on how and where you work.

The Driver and Vehicle Licensing Agency (DVLA) deliver wide reaching digital services to the UK public and industry. They maintain the national record of vehicles and drivers so if you have applied for a driving licence, taxed your vehicle or completed a vehicle enquiry you would have used one of their services.

Summary
Are you a self-motivated and adaptable individual who can thrive within a fast-moving C-suite working environment?
Do you have strong communication skills with great attention to detail?
Are you highly organised and enjoy managing multiple tasks?
If so, we would love to hear from you!

Job description
This role provides executive Personal Assistant and Office Management support to the Chief Technology Officer (CTO), dealing with a wide range of stakeholders, having an impact across the whole organisation.
The role ensures the CTO is appropriately briefed on key topics, and that the prime tasks and objectives of the IT Department are being progressed appropriately.
The role is often the first point of contact between stakeholders, staff and customers. They provide effective and efficient diary management to ensure that the CTO's time is effectively organised and prioritised.
The nature of the role requires experience, confidentiality, discretion and integrity.

Responsibilities
Your responsibilities will include, but not be limited to:
. Managing, controlling and prioritising CTO mail, relying on own initiative to route correspondence and monitoring progress to ensure deadlines are met.
. Acting as initial point of contact for CTO, building and maintaining effective relationships with senior internal and external stakeholders, ensuring they are dealt with appropriately.
. Drafting/co-ordinating responses on behalf of the CTO to ensure deadlines are met. Drafting messages and communication material for circulation to relevant areas. Making informed decisions, working to tight timescales and prioritising workload.
. Handling personal/confidential data securely and appropriately in line with Government guidelines.
. Effectively and efficiently managing diaries, enabling appropriate balance between preparation time, staff engagement and meetings. Arranging for necessary briefing notes/documentation to be available in timely manner prior to meetings.

For further information about the role please see the attached role profile.

Person specification
You possess excellent organisational skills with the ability to organise and prioritise your work to maximise productivity and achieve all deadlines whilst working at pace, sometimes without day-to-day direction.
You have a flexible attitude and welcome autonomy to your role.
You have effective verbal and written communication skills, with the ability to tailor these to suit your audience, clearly and confidently.
You will have experience of preparing written papers, taking minutes and creating action reports.
You are assertive, proactive and confident in engaging with senior stakeholders both face to face and using written communication methods. You are able to communicate with people easily and across all levels using the positive working relationships you have built.

Additional information
This role will be based in Swansea, and DVLA will be operating a hybrid working model that allows you to work between home and on-site giving you greater flexibility about where and when you work, subject to business needs and this also allows for ongoing support, development, and collaboration with colleagues.
Therefore, the expectation is that you will spend a minimum of 60% of your working time based at your principal workplace (DVLA). We would encourage you to discuss the working arrangements for this role with us during the recruitment process.
The successful candidate will be required to work full time to manage a very busy workload and provide critical support to the CTO and senior management team, which would not be achievable on a part time basis.

Behaviours
We'll assess you against these behaviours during the selection process:
. Communicating and Influencing
. Delivering at Pace
. Managing a Quality Service

Technical skills
We'll assess you against these technical skills during the selection process:
. SFIA - Relationship Management (RLMT) - Level 4

Benefits
. Best in class learning and development tailored to your role.
. An environment with flexible working options where we encourage a great work-life balance.
. A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues.
. Generous employer contribution of at least 26.6%, depending on rate of salary and chosen pension scheme.
. Digital communities with clear career frameworks.
. On-site gym plus personal training available.
. On-site nursery, restaurants and coffee bar.
. 25 days holiday (plus bank holidays), increasing by 1 each year (up to 30) & 1 extra day for the King's birthday.
. Free parking.
. Ability to buy and sell annual leave.

For this role you will need to submit a CV and personal statement of up to 750 words.

For your CV and personal statement, please provide detailed evidence of your experience of the following essential criteria:
. Experience of being highly-organised, while responding quickly to changes, working at a C-suite level.
. Evidence of effective written communication eg preparing written papers, agendas, minutes/actions or reports.
. Have strong verbal communication and engagement skills, with the ability to communicate across all levels.

Please take note that DVLA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

If you feel you have the skills and experience, please apply to the role or contact Keesha for more information.