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Customer Service Advisor Customer Service Advisor To be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service. To assist with day-to-day sales and queries from customers in person and over the phone, including event days To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines To ensure all products purchased for dispatch by post are dispatched within agreed timelines. To assist with the set-up of all sales platforms To deliver an excellent customer... more ->
Customer Services Co-ordinator Wrexham Attractive Salary Hybrid Options Your new company My client is a successful and long-standing manufacturing business based in Wrexham, on the lookout for someone to play an integral role within the Customer Services team, sitting at the edge of both Commercial and Supply Chain functions. Your new role You will be responsible for managing the communication between the company and the customer, making decisions to drive customer improvements and satisfaction, making escalations when required. Special requests from customers are managed in conjunction with... more ->
Customer Service Advisor Customer Service AdvisorDepartment: Customer OperationsLocation: Tongwell, Milton Keynes - fully office basedHours: 37.5 hours per week - 08:30 - 17:00 with a 1 hour lunch break.Duration: 12 monthsRate: £12.00 per hour Your New Role: As a Customer Service Advisor your primary responsibility will be to deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty to. Ensure all customer queries are responded to and actioned ensuring customers are fully... more ->
Customer Service, Contact Centre, Flexible Working, South West London Your new company A housing company based in South West London is looking for a Customer Service Advisor to join their team on a 6-month fixed-term contract. This is an exciting opportunity to work for an award-winning company. Your new role Below is a list of day to day responsibilities for this role; Resolving customer enquiries and being responsible for owning queries from start to finish through telephones, emails, social media and webchats Maintain good relationships with tenants and leaseholders Supporting customers... more ->
Customer Service Handler TEMP Leicester Start ASAP Job Specifications: The Customer Service Advisor will support and provide a comprehensive and effective customer-focused helpdesk service within the Estates and Facilities directorate. The post holder will report to the Customer Services Supervisor (E&F) and will be responsible for ensuring all calls are answered in a prompt, polite and efficient manner and on occasions will be expected to deputise for the Customer Services Supervisor. A positive experience for all Helpdesk contacts - Making Every Contact Count (MECC). A professional and... more ->
Permanent vacancy offering hybrid working and amazing benefits Your new company Our exclusive client is an established worldwide organisation specialising in the manufacturing of a wide range of electronic products. Your new company is renowned for its innovation, quality of product, and excellent customer service. We are seeking a skilled and dedicated individual to join its Internal Customer Service team. Your new role As the Customer Service Administrator, you will be responsible for managing customer purchase orders, responding to customer requests, and creating and maintaining... more ->
New Job Opportunity for a Customer Renewal Advisor in Bristol Your new company The RAC provides complete peace of mind to UK personal and business members, whatever their driving needs - from Breakdown assistance to Insurance and a range of other motoring services .Whether it is Breakdown cover with roadside assistance, insurance, buying a new or used car, vehicle inspections and checks, legal services or up-to-the-minute traffic and travel information.Your new role As a Customer Retention Advisor operating in our call centre, you'll take calls from RAC members who want to discuss their... more ->
Permanent - Order Processor - Full Time - Hybrid - Immediate Start - Bootle Your new company My client, a leading manufacturing company based in Bootle, is seeking a team of professional order processors to join their team on a permanent basis. Supplying an international client base and providing a first-class service to all internal and external customers. Your new role The positions are being offered full-time, working 5 days out of 7 on a shift rota basis. A hybrid model is in place where you will be working from the office x 2 days per week once training has been completed. Whilst... more ->
Office based Customer Service adviser required for 3 month interim position. Your new company Hays are working with an established financial services organisation in the Milton Keynes area who had a great opportunity for an experienced office-based Customer Service Adviser to join the team on an interim basis, initially for 12 months. Your new role The core function of the role is to provide and deliver excellent customer service to all customers, answering calls and emails proficiently and in a timely manner. Deal with all query resolutions and concerns, ensure all accompanying documentation... more ->
Assisting operations team, collaborating with suppliers and product development team Your new company An exciting opportunity to work for a highly diverse global organisation who specialise in brand licencing and design. Your new role Management of the administrative purchasing of footwear and apparel for the Company Assisting the Operations team with any additional duties Handling warehouse allocation and delivery Collaborating with suppliers, manufacturers, and logistics partners to ensure timely delivery of the products Collaborating with the product development team to plan and manage the... more ->
Customer Service Advisor, fixed term contract, Isleworth, full time Your new company A retail company based in Isleworth is looking for a Customer Service Advisor to join their team. This is an exciting position if you are looking to get into or continue your experience within customer service positions. Your new role Working within the customer service team, you will be responsible for the following - Handling inbound telephone calls and emails and sometimes letter Responding to and resolving customer enquiries and complaints Working towards and achieving agreed KPI targets Provide an... more ->
Part Time Face to Face - Permanent - Customer Service - Liverpool City Centre - On Site - Immediate start Your new company My client, based in the heart of Liverpool city Centre, is seeking a team of professional part time customer service assistants to join their dynamic department on a permanent basis. You will be working for one of Liverpool's busiest attractions and be required to be the face and voice of the organisation. Your new role You will be providing a first-class face-to-face service to customers, clients and internal staff. As the main point of contact for face to face and... more ->
Supply Chain Customer Advisor Supply Chain Customer Service Advisor Responsibilities: Be the go-to person for operational teams when they encounter purchasing problems. Work with suppliers to resolve these issues to the satisfaction of the operational contact. Assist locations in requesting new suppliers. Ensure they follow the correct procedures during supplier onboarding. Be the go-to person for operational teams when they encounter purchasing problems. Work with suppliers to resolve these issues to the satisfaction of the operational contact. Communicate with suppliers regarding unit... more ->
Customer Service Administrator, Farnborough, Perm, Full Time, £28K PA Your new company You will be working for a dynamic and forward-thinking organisation who are a market leader in their sector. Your new role You will be working within a well-established and professional team who provide a vital support service to the wider business. No two days will be the same and the work you complete will play a vital role in the future success of the organisation. Your duties will be focused around ensuring all UK customer orders are being managed in line with SLA standards. What you'll need to succeed... more ->
Customer Service Coordinator, Permanent, Basingstoke, Full Time, Hybrid working, £24K to £25K PA plus benefits Your new company You will be working for an award-winning organisation who provide outstanding products and services. Your new role You will be joining a professional, stable and friendly team in the role of Customer Service Coordinator. No two days will be the same and the work you undertake has a crucial impact on the success of the organisation. Duties include - supporting customer orders via telephone, email, live chat and online ticketing portal, accurately processing customer... more ->
Immediate Start - Customer Services Advisors required in Lincoln What does the role involve? You will assist in the delivery of a business-critical service to ensure that both planned and reactive work is scheduled to meet business performance targets and systems are updated with work activities. Take ownership of today and tomorrow's work schedules, to ensure that all work is completed within the agreed timescale. Prioritise and deploy reactive work according to priority Matrix to field resources via telephone, complying with health and safety guidelines. Ensuring resource has the... more ->
Customer Service Advisor role, 6 Month Contract, Hybrid, Richmond, £24,000 Your new company A brilliant new opportunity is available to work for a reputable retail company within their growing and dynamic Customer Service and Contact Centre team for professional and experienced Customer Service advisors to start on short notice. The role will be to begin ASAP and will offer hybrid working after training and after completion of the contact there may be the possibility to extend or be made permanent. The role is based close to Richmond and will ideally suit local candidates. Part time and full... more ->
Customer Service, support, coordination Customer Service Advisor, Stafford Temporary roles available £11.68-£13 per hour Full-time hours We are a dynamic and customer-focused company that values excellence in service. As a market leader in our industry, we pride ourselves on delivering top-notch customer experiences. We are currently seeking a passionate and dedicated Customer Service Advisor to join our team. Role Overview As a Customer Service Advisor , you will be the first point of contact for our valued customers. Your primary responsibilities will include answering customer enquiries,... more ->
Customer Retention Manager, £40,000 plus bonus, immediate start Your new company This well-known and established organisation is seeking a retention manager to join their exciting team to help grow the business and help with their customer experience. Your new role You will be responsible for managing a small team of approx. 7 people within customer retentions. You will be providing training and coaching for them to help improve their skill set including soft skills. You will also be responsible for managing the reporting of the team and using software such as Excel and Salesforce. This will... more ->
Customer Service Co-ordinators needed Your new company The company is a dynamic and innovative organisation at the forefront of cutting-edge technology. Your new role Customer Service Co-ordinator The Customer Service Co-ordinator will manage a full portfolio of accounts as allocated. They will ensure adherence to departmental procedures. Maintaining and achieving department targets and KPIs through effective account management will be a key responsibility. Effective Communication: Providing concise and timely information to both customers and internal team members. Collaborating closely with... more ->