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Compliants Advisor, specialist complaint resolution, ownership Your new company You will work for a social housing company in the Staffordshire region, one that is constantly expanding its service and setting high expectations of the service it offers. Your new role You will act as the first and main point of contact to resolve issues when the service levels expected by the client have fallen below expectations. The role will have a mandate to identify, investigate and resolve issues so that positive outcomes are received. What you'll need to succeed End to End complaint handling and... more ->
Customer Service Regulations Advisor Your new company The Regulations Advisor is responsible for the day to day management of the FS Regulations Advisor, inbox and distribution of emails. They are responsible for the day to day logging of the complaints that are received and must allocate it to the team by 4pm each day, ensuring that all customer acknowledgement letters are sent on the same day, ensuring SLA's are met and not breached. The Regulations Advisor is also responsible for identifying any complaint trends/regulatory complaints/new CMC topics to the Private Customer Escalations... more ->
Customer Service Advisor Customer Service AdvisorDepartment: Customer OperationsLocation: Tongwell, Milton Keynes - fully office basedHours: 37.5 hours per week - 08:30 - 17:00 with a 1 hour lunch break.Duration: 12 monthsRate: £12.00 per hour Your New Role: As a Customer Service Advisor your primary responsibility will be to deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty to. Ensure all customer queries are responded to and actioned ensuring customers are fully... more ->
Customer Service Advisor job - 6 month contract, £29,000 pro-rata Your new company A fantastic opportunity is available working for this award-winning Housing Association in the Richmond area, who support the local community with housing needs. They have a reputation for staff well-being and are and employer of choice in the local area. The organisation are now looking to add to their Customer Service team who will support with neighbourhood or repairs queries and will be hired initially on a 6 month FTC. The role is based close to Richmond, close to a station. Your new role Your new role... more ->
Customer Service Advisor, Full Time, Monday to Friday, £26K to £28K PA, Basingstoke Your new company This is an amazing opportunity to join a growing business which has an excellent brand reputation and a very loyal customer base. Your new role You will be joining a friendly and professional team who work to common goals and objectives and share success. Your role will be to provide B2B customers with an excellent level of service. Our client is seeking an outgoing and self-motivated individual who is equally at home managing inbound, as outbound customer calls. The successful candidate will... more ->
Customer Care Advisor Job - Hybrid - Chelsea - High end Ecommerce - £24,000 our New Company An amazing opportunity is available working for a fantastic online retail business specialising in luxury furniture within the fashionable Chelsea area for a Customer Care Advisor to work on a permanent basis. This is a reputable brand, part of a wider group, who often promote internally from their customer service team. This role offers hybrid working and offers great training and support and is an office based customer service role (non-shop floor). Your new role Your new role will be to deal with... more ->
Customer Service Advisor New Customer Service Advisor Role Crewe Full time Salary £32,000-£35,000 You will be working with all customer types to build relationships and deliver solutions. You must be comfortable in order to have your own problems and resolve them. You will be able to manage multiple deadlines and support all the customers, including the end-to-end sales process. Duties include: Full order processing Full order support Stock support and allocation and adjustment Billing support including credit management Complaint handling and resolution You will be a sole point of contact... more ->
Direct Sales Advisor Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business. Hays are... more ->
Customer Service Advisor Customer Service Advisor To be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service. To assist with day-to-day sales and queries from customers in person and over the phone, including event days To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines To ensure all products purchased for dispatch by post are dispatched within agreed timelines. To assist with the set-up of all sales platforms To deliver an excellent customer... more ->
Vehicle Admin Advisor Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business.Hays are... more ->
Customer Care Advisor - Leeds Based - Temp Customer Care Support Officer (Temporary)Location:Leeds, West Yorkshire £24,000 per annum Working Hours: 9:00 AM to 5:00 PM (Hybrid Role) Contract:Temporary Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? We are currently seeking a dedicated Customer Care Support Officer to join our team in Leeds. In this role, you will play a crucial part in ensuring that our customers receive the best possible support. Responsibilities: Phone Liaison: Communicate with customers over the phone, addressing... more ->
Customer Service Advisor, Temp, £12-£13 per hour, 6-month contract, Solihull, Your new company You will be working for a global telecommunications organisation, well established in their sector. This is a new opportunity based in Solihull to join their Customer Support team. Your new role As a Customer Service Advisor, your key responsibilities will include monitoring and maintaining relevant systems, ensuring compliance with SLA's and statutory obligations, maintaining effective communication with both internal and external customers, executing administrative tasks within Company Guidelines... more ->
Dutch-speaking Customer Service Advisor, Monday-Friday, 35 hours p/w, hybrid, temporary for 6 months, £15 p/h Your new company Hays is currently working with one of the world's largest pharmaceutical companies. They are seeking a Dutch-speaking customer service advisor to join their well-established business. They were founded in 1858 and have research-based sites based all around the world. They were awarded the National Media of Technology for extending and enhancing human life through innovative pharmaceutical research and development and for undertaking hugely complex clinical trials.... more ->
Customer Services Regulations Advisor Your new company Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business.... more ->
Group Car Scheme Advisor Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business.Hays are... more ->
Inbound Customer Service Advisor Inbound Customer Service Advisor. Type: Full-time, PermanentSalary: £26,000 - £27,000 per annum during probation, increasing to £29,000 per annum after successful completion of probation. About Us: We are a dynamic and customer-focused company seeking an enthusiastic Inbound Customer Service Advisor to join our team. As an integral part of our call centre, you'll handle incoming calls and emails from our valued customers. If you're passionate about providing exceptional service and enjoy problem-solving, this role is perfect for you! Responsibilities:... more ->
Customer Service Advisor - Permanent - Hybrid Model - Immediate Start - Fantastic Organisation Your new company My client, a fast-growing E-commerce business based in Liverpool, is seeking a professional social media customer service advisor to join their team on a permanent basis. Your new role You will be joining an organisation who pride themselves on the service they provide to a worldwide customer base. The company is going through a period of growth and is in an exciting period of expansion. If you have a passion for going that extra mile and have experience of providing a first-class... more ->
Customer Service, Contact Centre, Flexible Working, South West London Your new company A housing company based in South West London is looking for a Customer Service Advisor to join their team on a 6-month fixed-term contract. This is an exciting opportunity to work for an award-winning company. Your new role Below is a list of day to day responsibilities for this role; Resolving customer enquiries and being responsible for owning queries from start to finish through telephones, emails, social media and webchats Maintain good relationships with tenants and leaseholders Supporting customers... more ->
Home-based Temporary Customer Service role Your new company Our client is a leading healthcare provider who is currently looking for a temporary customer service advisor to cover an absence within the team. Your new role You will be the first point of contact for all patients, their families and other healthcare providers, managing calls and email enquiries, signposting patients to relevant services, dealing with requests for documentation, liaising with external documentation and ensuring the patient's journey is as smooth and stress-free as possible. What you'll need to succeed You will... more ->
Our client employs teams of Water Efficiency Advisors to deliver in-home water efficiency visits with the aim of helping people to save water in increasingly water-stressed parts of the South of England. Water Efficiency Advisor Ref: WEA0424 Contract: Fixed Term Contract 31st March 2025 Salary: £24,440 per annum Hours: 37.5 hours per week The charity has a number of Advisor positions available delivering projects across the following areas: London, Bedfordshire, Berkshire, Buckinghamshire, Dorset, Essex, Hertfordshire, Kent, Somerset, Surrey & Wiltshire. Summary of role: As a Water Efficiency... more ->