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At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market Powerhouse. And we all work together to be brilliant for customers, every single day. We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG. With ambitious plans for large-scale transformation, we're going to see a refreshed strategy to drive value for our customers, colleagues and shareholders. In... more ->
Customer Services Co-ordinator Wrexham Attractive Salary Hybrid Options Your new company My client is a successful and long-standing manufacturing business based in Wrexham, on the lookout for someone to play an integral role within the Customer Services team, sitting at the edge of both Commercial and Supply Chain functions. Your new role You will be responsible for managing the communication between the company and the customer, making decisions to drive customer improvements and satisfaction, making escalations when required. Special requests from customers are managed in conjunction with... more ->
Customer services temp job in Spalding - could go perm! Great people, great location, great opportunity JOB TITLE: Customer Services Assistant JOB LOCATION: Spalding - parking on site JOB TYPE: temp but could do perm JOB DURATION: 3 to 4 months to start off with JOB HOURS: Mon to Fri; 9am - 5.30pm with 1 hour for lunch JOB NOTES: this role is 100% office based with no plans to work from home Your new company Our client is a growing business in the tech sector and one of their customer service team has extended her maternity leave by a few months, so they have asked us to help find cover. This... more ->
Customer Service Housing Dewsbury Fixed Term Are you immediately available looking for a new role? I am working with a client in Dewsbury on a Fixed Term for 6 months to start as soon as possible. Housing experience is essential for this position. Your main duties will be: To provide a high quality advice and assistance service to tenants, applicants and other callers to the association both over the phone and in person. To provide administration support service to internal customers. To deal effectively and courteously with all customer enquiries including tenancy related issues, neighbour... more ->
Customer Services Officer, temporary to permanent job opportunity, weekly pay Your new company Is a leading name within the Travel and Tourism industry of Derry City. They have appointed Hays to recruit a Customer Services Officer to join their team. Operational hours are between 4.30am and 9.30pm, Monday to Sunday. You will work on a rota basis up to 37 hours a week. This is a customer-facing role and a fantastic opportunity to develop your skills and experience. Your new role As Customer Services Officer, you will work within an established team providing accurate information and general... more ->
Customer Service Operative Your new company You will be working for a well-known telecommunications company with an office within Solihull. This company is a household name and is known for their progressive careers as well as new opportunities. Your new role Within your new role, you will be dispatching jobs to field engineers as well as supporting operational tasks. You will be supporting and completing administrative tasks whilst following guidelines. You will be communicating with customers, both external and internal, ensuring that a quality service is maintained. As this is a hybrid... more ->
Customer Service Co-ordinator Your new company You will be joining a leading provider of infrastructure services, construction, and property developments. As a Customer Service Coordinator, you will be responsible for the daily management of all enquiries received into the business from a client, with the responsibility for meeting and exceeding contract service level agreements. The company is based just north of Birmingham city centre. Your new role This is an exciting new role as a Customer Service coordinator. This role will require you to deliver effective and efficient day-to-day... more ->
Customer Service Advisor, Full Time, Monday to Friday, £26K to £28K PA, Basingstoke Your new company This is an amazing opportunity to join a growing business which has an excellent brand reputation and a very loyal customer base. Your new role You will be joining a friendly and professional team who work to common goals and objectives and share success. Your role will be to provide B2B customers with an excellent level of service. Our client is seeking an outgoing and self-motivated individual who is equally at home managing inbound, as outbound customer calls. The successful candidate will... more ->
Long-term Temporary Loughborough Full-time Your new role Location: Loughborough, LE11Hybrid (after training): 4 days in office, 1 day working from home Length: long-term temp Start: ASAP Key responsibilities: Receive and handle customer requests. Work closely with suppliers and other teams to ensure accurate and timely implementation of new products. Ensure accurate information from customers to process requests efficiently. Accurately update product data attributes in the internal system. Maintain complete and accurate product information in line with business rules and guidelines. Complete... more ->
Customer Service Administrator, Permanent, Full time, Mon to Fri, Hybrid, £26K Plus excellent benefits. Your new company You will be joining an organisation who lead their market sector and are an outstanding employer. Your new role You will be joining a professional, well-established, and friendly customer services team who work to common goals and objectives. Your duties will be varied, and no two days will be the same. Duties will include; managing inbound customer communications via phone, email and live chat. Process customer orders via an internal CM system, ensuring accurate collection... more ->
Customer Service Administrator, Farnborough, Perm, Full Time, £28K PA Your new company You will be working for a dynamic and forward-thinking organisation who are a market leader in their sector. Your new role You will be working within a well-established and professional team who provide a vital support service to the wider business. No two days will be the same and the work you complete will play a vital role in the future success of the organisation. Your duties will be focused around ensuring all UK customer orders are being managed in line with SLA standards. What you'll need to succeed... more ->
Customer Service Advisor - Permanent - Hybrid Model - Immediate Start - Fantastic Organisation Your new company My client, a fast-growing E-commerce business based in Liverpool, is seeking a professional social media customer service advisor to join their team on a permanent basis. Your new role You will be joining an organisation who pride themselves on the service they provide to a worldwide customer base. The company is going through a period of growth and is in an exciting period of expansion. If you have a passion for going that extra mile and have experience of providing a first-class... more ->
Face to Face Customer Service - Permanent - Liverpool City Centre - Full Time - On Site - Immediate Start Your new company My client, based in the heart of Liverpool city Centre, is seeking a team of professional customer service assistants to join their dynamic department on a permanent basis. You will be working for one of Liverpool's busiest attractions and be required to be the face and voice of the organisation. Your new role You will be providing a first-class face-to-face service to customers, clients and internal staff. As the main point of contact for face to face and switchboard... more ->
Customer Service Advisor - Egham - £25k Your new company A high growth insurance business is seeking a Customer Service Advisor to join their team in Egham. A well established organisation which has gone from strength to strength in the past 2 years, this is a great opportunity for someone looking for a fun and friendly work environment. The business also tries to promote within, where possible and due to growth, there are plenty of opportunities for progression within the organisation. Your new role You'll be the first point of contact for all inbound queries, building customer relationships... more ->
Permanent Customer Service Coordinator - French speaking - immediate starting Your new company This exciting organisation is seeking a customer service coordinator to join their team. This is an excellent opportunity for someone who is looking to grow and expand their career. You must be able to speak French fluently and be available on evenings and weekends. Your new role You will be responsible for providing excellent customer service to their customers. This includes handling queries via multi-channels such as phone, email and live chat and video chat. You will also be able to provide... more ->
Dutch-speaking Customer Service Advisor, Monday-Friday, 35 hours p/w, hybrid, temporary for 6 months, £15 p/h Your new company Hays is currently working with one of the world's largest pharmaceutical companies. They are seeking a Dutch-speaking customer service advisor to join their well-established business. They were founded in 1858 and have research-based sites based all around the world. They were awarded the National Media of Technology for extending and enhancing human life through innovative pharmaceutical research and development and for undertaking hugely complex clinical trials.... more ->
Customer Service Handler TEMP Leicester Start ASAP Job Specifications: The Customer Service Advisor will support and provide a comprehensive and effective customer-focused helpdesk service within the Estates and Facilities directorate. The post holder will report to the Customer Services Supervisor (E&F) and will be responsible for ensuring all calls are answered in a prompt, polite and efficient manner and on occasions will be expected to deputise for the Customer Services Supervisor. A positive experience for all Helpdesk contacts - Making Every Contact Count (MECC). A professional and... more ->
Exciting Customer Service Opportunity - £21k - Great First Role I am working with a growing retail business based in a brilliant location in Leeds. They have rapidly grown over the last 3 years, and it is now an exciting time to join this business. Due to an increase in sales and business growth, they are looking to recruit a number of Customer Service Support candidates on a permanent basis. The business is based within a 10-minute walk from the train station, so easily accessible for individuals on public transport. They will consider candidates who have come from a retail background,... more ->
Customer Service Advisor Your new company Our client is a luxury car manufacturer based in Theale; the company upholds their values through great customer service. Your new role Handle all calls and correspondence professionally, investigating thoroughly and promptly, using all resources available to ensure effective, timely and individual resolutions. To receive calls and correspondence, which may be requests for information, complaints and assistance at the roadside or anything associated with products. To build up and continuously update individual specialist knowledge in relation to the... more ->
Customer Service Executive/Sales Administrator Job Richmond, £30,000 plus bonus and hybrid working Your new company A genuinely brilliant opportunity is available to work as a Customer Service Executive/Sales Administrator for a business that manufacturers popular and recognisable products. This position is within a fun, lively team and includes fantastic benefits and hybrid working (with an early finish every Friday at 1pm!). Your new role Your new role will involve producing and maintaining records on customer specifications for deliveries for allocated customers, ensuring to monitor all... more ->