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At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market Powerhouse. And we all work together to be brilliant for customers, every single day. We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG. With ambitious plans for large-scale transformation, we're going to see a refreshed strategy to drive value for our customers, colleagues and shareholders. In... more ->
Summary Posted: 20 May 2024 Role Number: Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that s unlike any other. As a Specialist, it starts with you discovering customers needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work. In this role, you could work full-time, part time, or part... more ->
Customer Relationship Admin Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business. Hays are... more ->
Customer Service Administrator required to join this small, busy, and personable team. Salary per annum will be between 24,000 - 26,000 depending on experience. Hours of work are Monday - Friday 8am until 5pm. You will require own transport to access the office, and this is not a hybrid or remote working role. Duties: Handle and escalate telephone and email enquiries Prepare quotations and process orders Record customer queries and complaints Liaise with service providers over day-to-day operations Liaise with the finance department, customers and suppliers to resolve invoice queries Research... more ->
Customer Service Advisor We are working with an industry leading client on the lookout for a Customer Service Advisor to join their site in Coryton. Our client s Customer Experience team are looking to recruit an engaging and proactive Customer Service Advisor to provide a primary point of contact for external customers via the phone and in written correspondence, directly resolving matters on first contact where appropriate. Key responsibilities will include: Undertake an initial on the spot risk assessment and make quick decision to resolve a call Work to set quality standards, targets and... more ->
Customer Service Coordinator We are looking for a customer service coordinator for a fixed term contract in High Wycombe. This is a lovely opportunity to work for a well established and dynamic company in their lovely modern offices based in High Wycombe. This sis a fixed term contract paying up to £35K pro rata. You will ned to have excellent communication skills and be very well organised with the ability to prioritise tasks in a methodical fashion. You will need to be well versed in the Microsoft suite of word, Excel and Outlook. You will also have used the ERP system COINS. The role will... more ->
Customer Service Representative Office working Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience. Employment Type: Full-time temporary to permanent position. Working Hours: Monday - Friday 11am - 8pm with alternate weekends. Responsibilities of a Customer Service Representative Build rapport with customers in a consultative manner Listen to the customer's needs to ensure a positive and unique solution to their queries Provide exceptional customer service by demonstrating... more ->
Customer Service Representative Crawley - 24,000 with a 2,500 bonus paid yearly A fantastic opportunity is available to work for a culturally centric team based in Crawley who are looking for a Customer Service Representative to join them on a permanent basis. The client is a global business but within the Crawley office they have a real family feel where everyone works together to achieve a common goal. This role has excellent scope for progression whether that be within the team or within the business in other departments. Benefits: Free parking, 34 days holiday including bank holidays,... more ->
Customer Service Representative (Hybrid) Guildford- Free parking 26- 28k (DOE) plus performance bonus, pension scheme, 20 days holiday per year (plus Bank Holidays), team away days & SO MUCH MORE Required: Mon - Friday 09:00AM - 5:30PM Overview: An exciting opportunity to join an established market-leading retailer who are specialists in their field. Due to continued growth the team are looking for driven, passionate Customer Service Advisors to support the busy customer service department If you are someone who loves to help customers with great service whether that be on the phone or via... more ->
Customer Service Executive Godalming 24,000 A fantastic opportunity to join a dynamic business, who due to a continued growth period are looking for a dedicated individual to join a busy service team. You will be fully responsible for your own schedule and time management will be vital to be successful in this role. Main duties Take incoming calls with the view to answer and queries Monitoring data to ensure all information is kept upto date Arranging documents and ensuring it is compliant Assisting the team and answering calls. Required skills: Strong written and spoken communication skills... more ->
Customer Service Advisor 23,400, Haywards Heath, Mon - Fri, 8:30 - 17:00 (1 hour lunch) or 09:00 - 17:00 (30-minute lunch),25 days holiday + Bank Holidays, Discount Scheme The Role We are thrilled to be working with our long-standing client in their search for several customer service advisors to join their busy customer support team. Working as part of a small team, the role of Customer Service Advisor will see you answering enquiries from customers of global media companies by phone, email and live chat. Handle inbound and outbound customer contacts, answering questions and resolving... more ->
Customer Service Advisor/Administrator Fixed term contract 12 months Full time, Mon - Fri Salary up to 25,000 Location: Uckfield (free parking) Start date: ASAP We have an opportunity to work for a very well-established and highly successful organisation in Uckfield. The role will involve providing customer support to clients and businesses based in the UK and internationally. You will be assisting customers and clients with their queries both over the phone and email, you will also provide admin support to support to help with the flow of the sales, logistics and finance processes. The role... more ->
Customer Service Administrator 14.79 per hour PAYE 6 months Ansty Park, Coventry (4 days per week on site) Summary: Our client is currently searching for a Customer Account Representative to join their team in Coventry. Within this role, you would be the first point of contact for our clients customers. You would be responsible for delivering world-class service and supporting the business by responding to customer enquiring, updating the business systems, collaborating internally to prepare and deliver quotations. Role Responsibilities: The Customer Account Representative is responsible for... more ->
Position: Customer Service Adviser Contract Type: Maternity Cover Location: Crawley Job Description: Are you a dedicated Customer Service Adviser looking for a new challenge? Join our client's team in Crawley on a maternity cover contract! As a Customer Service Adviser, you'll play a vital role in handling calls and delivering exceptional customer service. While prior call center experience is a must, familiarity with repairs or social housing environments would be beneficial. Key Responsibilities: - Handle incoming calls professionally and efficiently. - Provide support and assistance to... more ->