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Job Title: Senior Complaint Officer Salary: 32,682.30 per annum Hours: 37 Type: Permanent Location: Eastleigh, SO50 Start Date: ASAP Our client is seeking Senior Complaint Officers to oversee and resolve Stage 2 complaints effectively. Responsibilities include conducting investigations, making impartial decisions, and communicating results clearly to all stakeholders. Strong communication and problem-solving skills are essential for collaborating with external partners and handling unique issues. Your role will also involve preparing detailed investigation packs for the Housing Ombudsman... more ->
The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner. They are also responsible for ensuring that issues that could affect other customers are identified and fed back. To support customers through the final stages of the internal complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. You will handle and respond to regulator requests for information (enquires and investigation packs) and ensure that all information is collated and prepared to a good quality... more ->
Senior Complaints Handler Location :Hybrid working once you have been through a training period Location of the office is Eastleigh Salary @ £32000- £33000 Hours of work: 37 hour per week Monday to Friday Duration : You will work for 12 weeks on a temporary basis with the view to remain with the business permanently Start Date: Immediate start required. Dynamite Recruitment is delighted to be working in partnership with a very well-established and fast-growing organisation based in Hampshire, our client is looking to recruit Senior Complaints Handlers/Customer Relations Officers to join their... more ->
Monday to Friday 08:00 - 17:00 (40 hours per week ) Our client is seeking an experienced, proactive and approachable Customer Service Advisor to join their expanding team for an amazing nationwide company. The successful Customer Service Advisor for this role will be required to deal with all calls to the branch sales office with sound knowledge of the broad range of products our client provides, check and track orders for customers, and ensuring that customers receive the fast and efficient response that our client is known for. MAIN FUNCTION OF JOB: To ensure that customers receive a fast... more ->
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers. In this role you will be working within a contact center environment responding to all types of B2B customer led correspondence so an ability to converse professionally both via verbal and written means is a must! Duties will include Taking calls & answering emails from our Trade, Retail, Contracting and indirect... more ->
Your new company We are partnered with a large, employee-focused Housing Organisation to recruit a number of Senior Complaints Staff for their Customer Relations Team. Your new role You will be resolving customer complaints, both verbal and written, as quickly and effectively as possible. You will be responsible for conducting investigations into complaints according to their priority. What you'll need to succeed You will need previous complaint handling experience and excellent communication skills. A good working knowledge of MS Office is also necessary for this role. What you'll get in... more ->
Customer Service Executive - Hybrid Our client an established and reputable company that is a world leader in their field are currently looking to recruit a customer service executive to provide support to their business-to-business customers. You be the first point of contact for business customers and will be providing world class service. This is an excellent opportunity to join a forward-thinking company with a friendly customer service team that offers great company benefits including 25 days holiday +BH, free parking, a modern working environment and an early finish on a Friday. The... more ->
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base click apply for full job details more ->
We have an exciting opportunity for a General Manager to join us here at Buzz Bingo Lordshill. This is a 44 hour per week role. You will work across all opening hours of the business. Paying up to £49,000. This role includes working hours which are comprised of mainly evening/late night and weekend shifts and you will work a variety of shifts across the opening hours of the business which is currently between 10am and 1am. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our... more ->
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers. In this role you will be responding to all types of consumer led correspondence so an ability to converse professionally both via verbal and written means is a must! Duties Include Be the first point of contact for all inbound Customer Support Enquires into the contact centre Triage customer enquiries, creating a... more ->
Do you take pride in delivering the very best levels of customer service when you turn up to work in an office environment or maybe even in hospitality or retail role? We have a new exciting challenge for you! We are recruiting four Inbound Customer Service Operatives to act as the initial point of contact for all NHS SBS clients and staff to resolve their payroll and pensions queries. We will provide all the training and support for you to become a dedicated, knowledgeable member of the team, able to be flexible in you approach, whilst delivering excellent customer service. This a hybrid... more ->
Customer Experience Team Member Location: Southampton Salary: £14,379.00 per annum, plus bonus and benefits Hours: 22.5 hours per week. Customer Experience Team Members work 3 days out of 7, between the hours of 7am and 10pm. Weekends will be required on a rota basis. The role Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the... more ->
Introduction Our client, a leading manufacturing company based in Winchester, is currently seeking a Customer Service/Admin Assistant to join their team. This is a Temp to Perm position. Key Responsibilities Responding to queries and questions from customers regarding products and services Answering emails and taking/making telephone calls in a professional and timely manner Completing and maintaining accurate databases to ensure efficient record-keeping Inputting and processing orders to ensure smooth operations Job Requirements Significant experience working in an office environment,... more ->
We're looking for a Customer Service Assistant who can make a real difference in their local community Putting U in Southern Co-op Southern Co-op is recruiting for a Customer Service Assistant to help deliver the excellent service we're known for. Our retail stores are more than somewhere to pick up the groceries - they're the heart of the town or village, the place to bump into friends, or even a vital service for vulnerable people. Our Customer Service Assistants don't just help improve store performance and efficiency, they're the friendly, recognisable face within the local community.... more ->
Customer Support Specialist - Hedge End - 24,500 - full time hours - office based - Hybrid role working from home 2 days a week We are working with a world leader in renewable energy solutions who have achieved a strong name within a global market, and they are now looking for an additional person to join their team. They require an exceptionally talented Customer Support Specialist to work within their B2B team to help promote products and services and provide advice and support. They are flexible regarding experience as they are looking for people with a strong work ethic and great... more ->
We are a busy Air Monitoring company based in Winnall, Winchester. We have an immediate requirement for a Customer Support person to join our office team. The duties will include: Answering customer enquiries via email Answering general air monitoring questions Providing quotations to customers Entering orders onto Sage and into our in-house database Ensuring goods are shipped on time Communicating with our lab analysts to check on the status of jobs We require someone with: An interest in Lab work and air monitoring Excellent customer service skills A good level of IT ability Good attention... more ->
Customer Service Advisor Are you looking for a great new opportunity? Do you want to work in a vibrant, dynamic environment where your efforts are appreciated? Do you have excellent inbound customer service advisory experience and the ability to build rapport with customers calling in to enquire about product ranges? If so, this could be the role you are looking for! You will need to have a good telephone manner, good administrative skills around order processing and taking payments and take the opportunity during conversation to make customers aware of other product ranges that are available... more ->
Planner/Scheduler/Coordinator 34,185 - 35,820 after 6 months Huntress is currently looking to recruit a Planner/Scheduler/Coordinator to join our clients Planning Scheduling & Dispatch department in Cosham, Portsmouth. You will be joining a great team working within a fast-paced office. This will represent a challenging role, and fantastic opportunity for the right individual. In this busy role you will be deploying resources across the UK, a high level of computer literacy is vital. Responsibilities include: Scheduling responsive and planned appointments for field-based operatives across the... more ->
Job Title Regional Customer Champion Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and we are recruiting a Service Sales Consultant to cover a specified geographic territory and reporting to the Regional Sales Service Manager click apply for full job details more ->
Our client, who is a leader in providing an excellent service both in the field in the services they provide and also with the customer contact received to their contact centre are looking for a competent Customer Relations and Experience Coordinator who can be responsible for the management of the Compliments, Complaints, Customer Portal, Customers Satisfaction and Customer Texting Service. Working in a contact centre environment you must be focused on delivering customer service excellence to ensure the right outcome are achieved. You must have a positive, professional, and versatile... more ->