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At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market Powerhouse. And we all work together to be brilliant for customers, every single day. We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG. With ambitious plans for large-scale transformation, we're going to see a refreshed strategy to drive value for our customers, colleagues and shareholders. In... more ->
Are you seeking a new Customer Services on a flexible part time basis Your new company A renowned parent company of five distinguished brands, each dedicated to its own range of premium products for the home, office, and commercial properties. Your new role Make outbound calls to confirmdeliveries, survey satisfaction and upsell/cross-sell products Log all interactions inour CRM, ensuring issues are tracked through resolution Liaise with warehouse, purchasing, logistics and other teams to align on fulfilment and stock Identify processimprovements to optimise customer experience Meet response... more ->
Customer Service, Contact Centre, Flexible Working, South West London Your new company A housing company based in South West London is looking for a Customer Service Advisor to join their team on a 6-month fixed-term contract. This is an exciting opportunity to work for an award-winning company. Your new role Below is a list of day to day responsibilities for this role; Resolving customer enquiries and being responsible for owning queries from start to finish through telephones, emails, social media and webchats Maintain good relationships with tenants and leaseholders Supporting customers... more ->
Customer Care Advisor - Leeds Based - Temp Customer Care Support Officer (Temporary) Location: Leeds, West Yorkshire £24,000 per annum Working Hours: 9:00 AM to 5:00 PM (Hybrid Role) Contract: Temporary Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? We are currently seeking a dedicated Customer Care Support Officer to join our team in Leeds. In this role, you will play a crucial part in ensuring that our customers receive the best possible support. Responsibilities: Phone Liaison: Communicate with customers over the phone,... more ->
Part Time (30 hours per week - flexible hours) Support role for local not for profit organisation Your new company Working for a local charity providing vital support to the operations and customer services team. Your new role Working within the Customer services team you will be supporting the team to answer incoming telephone calls and emails which could be about matters such as: changing/amending direct debits/updating tenant information/logging repair requests and creating work orders, taking payments. You will also help support the team with various administration tasks which will... more ->
Exciting Customer Service Opportunity - £21k - Great First Role I am working with a growing retail business based in a brilliant location in Leeds. They have rapidly grown over the last 3 years, and it is now an exciting time to join this business. Due to an increase in sales and business growth, they are looking to recruit a number of Customer Service Support candidates on a permanent basis. The business is based within a 10-minute walk from the train station, so easily accessible for individuals on public transport. They will consider candidates who have come from a retail background,... more ->
Customer services temp job in Spalding - could go perm! Great people, great location, great opportunity JOB TITLE: Customer Services Assistant JOB LOCATION: Spalding - parking on site JOB TYPE: temp but could do perm JOB DURATION: 3 to 4 months to start off with JOB HOURS: Mon to Fri; 9am - 5.30pm with 1 hour for lunch JOB NOTES: this role is 100% office based with no plans to work from home Your new company Our client is a growing business in the tech sector and one of their customer service team has extended her maternity leave by a few months, so they have asked us to help find cover. This... more ->
Customer Service Advisor - Egham - £25k Your new company A high growth insurance business is seeking a Customer Service Advisor to join their team in Egham. A well established organisation which has gone from strength to strength in the past 2 years, this is a great opportunity for someone looking for a fun and friendly work environment. The business also tries to promote within, where possible and due to growth, there are plenty of opportunities for progression within the organisation. Your new role You'll be the first point of contact for all inbound queries, building customer relationships... more ->
Customer Service Operative Your new company You will be working for a well-known telecommunications company with an office within Solihull. This company is a household name and is known for their progressive careers as well as new opportunities. Your new role Within your new role, you will be dispatching jobs to field engineers as well as supporting operational tasks. You will be supporting and completing administrative tasks whilst following guidelines. You will be communicating with customers, both external and internal, ensuring that a quality service is maintained. As this is a hybrid... more ->
Permanent - Full time - Hybrid Model - Liverpool City Centre - Customer Service Complaints Your new company You will be working on a permanent basis for a well-established financial services organisation in the heart of Liverpool. This is an award-winning, leading firm in its speciality that offers many progression and training opportunities, who are now looking to expand their team with a Full time Complaints Handler. Your new role In your new role, you will be responsible for the logging and investigation of all new complaints, ensuring compliance with GDPR and FCA regulations. Your main... more ->
Permanent Customer Service Coordinator - French speaking - immediate starting Your new company This exciting organisation is seeking a customer service coordinator to join their team. This is an excellent opportunity for someone who is looking to grow and expand their career. You must be able to speak French fluently and be available on evenings and weekends. Your new role You will be responsible for providing excellent customer service to their customers. This includes handling queries via multi-channels such as phone, email and live chat and video chat. You will also be able to provide... more ->
Customer Service Admin/Aftersales Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business. Hays... more ->
Assisting operations team, collaborating with suppliers and product development team Your new company An exciting opportunity to work for a highly diverse global organisation who specialise in brand licencing and design. Your new role Management of the administrative purchasing of footwear and apparel for the Company Assisting the Operations team with any additional duties Handling warehouse allocation and delivery Collaborating with suppliers, manufacturers, and logistics partners to ensure timely delivery of the products Collaborating with the product development team to plan and manage the... more ->
Customer Service Coordinator, Permanent, Basingstoke, Full Time, Hybrid working, £24K to £25K PA plus benefits Your new company You will be working for an award-winning organisation who provide outstanding products and services. Your new role You will be joining a professional, stable and friendly team in the role of Customer Service Coordinator. No two days will be the same and the work you undertake has a crucial impact on the success of the organisation. Duties include - supporting customer orders via telephone, email, live chat and online ticketing portal, accurately processing customer... more ->
Temporary Customer Service To be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service. To assist with day-to-day sales and queries from customers in person and over the phone, including event days To process ticketing and hospitality related sales and enquiries via all sales channels within agreed timelines To ensure all products purchased for dispatch by post are dispatched within agreed timelines. To assist with the set-up of all sales platforms To deliver excellent customer experience, exercising... more ->
Summary Posted: 20 May 2024 Role Number: Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that s unlike any other. As a Specialist, it starts with you discovering customers needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work. In this role, you could work full-time, part time, or part... more ->
Long-term Temporary Loughborough Full-time Your new role Location: Loughborough, LE11Hybrid (after training): 4 days in office, 1 day working from home Length: long-term temp Start: ASAP Key responsibilities: Receive and handle customer requests. Work closely with suppliers and other teams to ensure accurate and timely implementation of new products. Ensure accurate information from customers to process requests efficiently. Accurately update product data attributes in the internal system. Maintain complete and accurate product information in line with business rules and guidelines. Complete... more ->
Customer Retention Manager, £40,000 plus bonus, immediate start Your new company This well-known and established organisation is seeking a retention manager to join their exciting team to help grow the business and help with their customer experience. Your new role You will be responsible for managing a small team of approx. 7 people within customer retentions. You will be providing training and coaching for them to help improve their skill set including soft skills. You will also be responsible for managing the reporting of the team and using software such as Excel and Salesforce. This will... more ->
£28K + 5% company bonus +excellent benefits, Customer Care Representative, Camberley, Full Time 18 month FTC Your New Company You will be joining a truly outstanding organisation, a company which pushes the boundaries of what can be achieved and is seen by many as the leading and most innovative company in their sector. This is an amazing opportunity to join a company which continuously invests in its people, products, customers and technology. Your New Role You will be joining a highly professional, friendly and talented team who work to common goals and share success. Your duties will be to... more ->
Customer Service Advisor Customer Service AdvisorDepartment: Customer OperationsLocation: Tongwell, Milton Keynes - fully office basedHours: 37.5 hours per week - 08:30 - 17:00 with a 1 hour lunch break.Duration: 12 monthsRate: £12.00 per hour Your New Role: As a Customer Service Advisor your primary responsibility will be to deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty to. Ensure all customer queries are responded to and actioned ensuring customers are fully... more ->